FAQ
We run all aspects of our business to provide superior value and convenience to the customers we serve. Below are some of the questions we hear most often.
Do you use subcontractors?
No! The cornerstones of a good home improvement company are trust and quality. 100% of our installations are performed by uniformed full-time employees that specialize in glass block installation, window installation, and masonry. Building and installing glass block windows to the highest standard requires skilled craftsmanship, so our installers train and specialize in what we do.
How long will my installation take?
Almost 100% of our residential installations take only 1 day or less, including cleanup. We are committed to your convenience and do everything we can to make your installation process as low-hassle as possible.
Can you give me a quote over the phone?
We’d be happy to! You will be pleasantly surprised at the superior value and return-on-investment that glass block provides. Because we won’t be able to see the specifics of your home over the phone, we will give you a range so you can know where it will land within a couple hundred dollars.
Can I buy the windows from you and install them myself?
Yes, we’d be happy to custom-build your windows for you in our shop. We are a 1-stop shop for any glass block installation materials you need, including mortar, sand, grout bags, silicone, individual glass blocks, glass block accessories and much more. Visit glassblockwholesale.com for our full offerings and pricing. Glass block installation is no easy task though, so we do not recommend it for the inexperienced.
Can you repair my existing glass block window or vent? Can you install a vent or dryer vent into an existing glass block window?
Often yes, but sometimes no. Most glass block companies do not do any repairs, but we can do some depending on the construction and condition of the window. However, repairs are difficult and expensive, so it is often a better value to replace the full window and receive a lifetime warranty to back it up. We would be happy to come take a look and let you know what your options are.
What other services do you provide?
We also specialize in vinyl window installation, patio doors, tuckpointing repair, and egress window installation.
How much are your deposits?
The majority of our residential glass block jobs have deposits of only $100, or $200 for larger projects. For vinyl windows and commercial jobs, the deposits are an industry-standard 35-40%.
What types of payment do you accept?
We accept cash, check, Visa, Mastercard, American Express, and Discover. For vinyl window jobs and large glass block jobs, we also accept financing through our credit partners Wells Fargo and Enhancify for the same price as cash.
TESTIMONIALS:
People are Great to talk to, and the price for what I needed was excellent. The biggest thing that I luved about everything was that the company uses Wells Fargo for financing. This is such a big help with the way the economy is moving we all need as much help as we can. The Guy Dan who did the work was very professional and was knowledgeable about the work, he said he had been doing this kind of work for more than 17 yrs. I'm glad you had hem working on your my home.
Thanks Glass Block
Darri MooreParma
I chose your company not only because you beat everyone’s prices, but your staff took the time to answer my questions and gave me pricing on the phone. Everyone else insisted they send a salesperson to my home first. You guys rock!
BILL M.BAY VILLAGE
Your installers were fast, friendly and respectful. I will recommend you to everyone!
CHRISTINA R.NORTH ROYALTON
Your hard workers cleaned up well! What a difference the windows made.
LORI Z.MANSFIELD
The windows look great! Beyond my expectation.
WILLIAM K.SOUTH EUCLID
The Project dictated we had go a different route However this Company has proven it's integrity in more ways than one! Honest and helpful sales representative that go above and beyond to help you with difficult decisions
I would say Trust this Company hands down! Ms Martha Ka
Martha KaCleveland
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